1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any information that can identify you personally. Detailed information about data protection can be found in our privacy policy below this text.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find the contact details in the section “Notice to the Responsible Party” in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This could be data, for example, that you enter in a contact form.

Other data is collected automatically or with your consent when you visit the website through our IT systems. This mainly involves technical data (e.g., internet browser, operating system, or time of page view). This data is collected automatically as soon as you access the website.

What do we use your data for?

Some of the data is collected to ensure the website is provided without errors. Other data may be used to analyze your user behavior. If contracts are concluded or initiated via the website, the data transmitted will also be processed for contract offers, orders, or other requests.

What rights do you have regarding your data?

You have the right to obtain information at any time, free of charge, about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time for the future. Furthermore, you have the right to request the restriction of processing your personal data under certain circumstances. Additionally, you have the right to file a complaint with the responsible supervisory authority.

You can contact us at any time regarding these rights or any other questions concerning data protection.

Analysis Tools and Third-Party Tools

When visiting this website, your surfing behavior may be statistically analyzed. This happens mainly using so-called analysis programs.

Detailed information about these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is externally hosted. The personal data collected on this website is stored on the servers of the host/hosts. This may include, among other things, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated by a website.

External hosting takes place in order to fulfill contracts with our potential and existing customers (Art. 6 (1) lit. b GDPR) and in the interest of secure, fast, and efficient provision of our online services by a professional provider (Art. 6 (1) lit. f GDPR). If explicit consent has been obtained, processing is solely based on Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG, as far as consent includes the storage of cookies or access to information on the user's end device (e.g., device fingerprinting) in the sense of the TDDDG. Consent may be revoked at any time.

Our host will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding these data.

We use the following host:

id4web
Alpspitzweg 2
87629 Füssen

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA) to use the above-mentioned service. This is a contract required by data protection laws that ensures the service provider processes personal data of our website visitors only according to our instructions and in compliance with the GDPR.

3. General Information and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is information that can identify you personally. This privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this happens.

We point out that data transmission over the internet (e.g., when communicating via email) may have security vulnerabilities. A completely secure transmission of data against access by third parties is not possible.

Notice to the Responsible Party

The responsible party for data processing on this website is:

Hotel New Schwanstein GmbH
Best Western Plus Hotel Füssen
Augsburger Straße 18
87629 Füssen

Phone: +49 8362 926300
E-mail: info@hotel-fuessen.bestwestern.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, email addresses, or similar).

Storage Duration

If no specific storage duration is specified in this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you make a legitimate request for deletion or revoke consent for data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons no longer apply.

General Information on the Legal Basis for Data Processing on This Website

If you have consented to data processing, we process your personal data based on Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, if special categories of data are processed under Art. 9 (1) GDPR. If you have explicitly consented to the transfer of personal data to third countries, data processing also takes place based on Art. 49 (1) lit. a GDPR. If you have consented to the storage of cookies or access to information on your end device (e.g., via device fingerprinting), data processing also takes place based on § 25 (1) TDDDG. Consent may be revoked at any time. If your data is required for the fulfillment of a contract or for pre-contractual measures, we process your data based on Art. 6 (1) lit. b GDPR. Furthermore, we process your data if it is necessary to fulfill a legal obligation based on Art. 6 (1) lit. c GDPR. Data processing may also take place based on our legitimate interest under Art. 6 (1) lit. f GDPR. The relevant legal basis for each individual case is explained in the following sections of this privacy policy.

Recipients of Personal Data

As part of our business operations, we work with various external parties. In some cases, it is necessary to transfer personal data to these external parties. We only disclose personal data to external parties if this is necessary for contract fulfillment, if we are legally required to do so (e.g., transferring data to tax authorities), if we have a legitimate interest under Art. 6 (1) lit. f GDPR in disclosing the data, or if another legal basis permits the data transfer. When using data processors, we only share personal data of our customers based on a valid contract for data processing. In the case of joint processing, a joint processing agreement is concluded.

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You can withdraw any consent you have given at any time. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.

Right to Object to Data Collection in Special Cases and to Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH A PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR RIGHTS AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE, OR DEFENSE OF LEGAL CLAIMS (OBJECTION UNDER ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING AT ANY TIME; THIS ALSO APPLIES TO PROFILING IN SO FAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION UNDER ART. 21 (2) GDPR).

Right to Lodge a Complaint with the Responsible Supervisory Authority

In case of violations of the GDPR, the data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work, or the location of the alleged violation. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process based on your consent or in fulfillment of a contract transferred to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of data to another controller, this will only be done if technically feasible.

Right to Access, Rectification, and Deletion

You have the right, in accordance with applicable law, to obtain information free of charge about your stored personal data, their origin, recipients, and the purpose of processing, and, if necessary, a right to rectification or deletion of this data. You can contact us at any time regarding this and other questions regarding personal data.

Right to Restriction of Processing

You have the right to request the restriction of processing your personal data. You can contact us at any time regarding this. The right to restriction of processing applies in the following cases:

• If you dispute the accuracy of your personal data stored with us, we generally need time to verify this. During the verification period, you have the right to request the restriction of processing your personal data.
• If the processing of your personal data was unlawful, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you require it to exercise, defend, or assert legal claims, you have the right to request the restriction of processing your personal data instead of deletion.
• If you have filed an objection under Art. 21 (1) GDPR, a balancing of interests must be carried out. Until it is clear whose interests outweigh, you have the right to request the restriction of processing your personal data.

If you have restricted the processing of your personal data, these data may only be processed – apart from their storage – with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator. You can recognize an encrypted connection by the "https://" in the address bar of your browser and the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to Promotional Emails

We hereby object to the use of contact data published under the imprint obligation for sending unsolicited advertisements and information materials. The operators of the pages expressly reserve the right to take legal action in case of unsolicited sending of promotional information, such as spam emails.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.” Cookies are small data packets and do not harm your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain on your device until you delete them or they are automatically deleted by your web browser.

Cookies can come from us (first-party cookies) or third parties (so-called third-party cookies). Third-party cookies allow the integration of certain third-party services within websites (e.g., cookies for processing payment services).

Cookies serve various purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g., shopping cart functionality or displaying videos). Other cookies may be used to evaluate user behavior or for advertising purposes.

Cookies required for conducting electronic communication, providing certain functions you request (e.g., shopping cart functionality), or optimizing the website (e.g., cookies for measuring website traffic) are stored based on Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically error-free and optimized provision of their services. If consent has been requested for the storage of cookies and similar recognition technologies, the processing will only be based on that consent (Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG); consent can be withdrawn at any time.

You can configure your browser to notify you when cookies are set and to allow cookies only on a case-by-case basis, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. If you disable cookies, the functionality of this website may be limited.

You can find out which cookies and services are used on this website in this privacy policy.

Consent with Usercentrics

This website uses the consent technology of Usercentrics to obtain your consent for storing certain cookies on your device or for using certain technologies and to document this in compliance with data protection laws. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Website: https://usercentrics.com/de/ (hereinafter “Usercentrics”).

When you visit our website, the following personal data is transmitted to Usercentrics:

• Your consent(s) or the withdrawal of your consent(s)
• Your IP address
• Information about your browser
• Information about your device
• Time of your visit to the website
• Geolocation

Furthermore, Usercentrics stores a cookie in your browser to assign the consents you have given or their withdrawal. The data collected in this way will be stored until you request their deletion, delete the Usercentrics cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention periods remain unaffected.

The Usercentrics banner on this website has been configured with the help of eRecht24. You can recognize it by the eRecht24 logo appearing in the banner. To display the eRecht24 logo, a connection is made to the image server of eRecht24, during which the IP address is transferred but is only stored in an anonymized form in the server logs. The image server of eRecht24 is located in Germany with a German provider. The banner itself is provided exclusively by Usercentrics.

The use of Usercentrics is to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6 (1) lit. c GDPR.

Data Processing Agreement

We have concluded a Data Processing Agreement (DPA) for the use of the above-mentioned service. This is a contract required by data protection laws that ensures the service provider processes personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Contact Form

If you send us inquiries via contact form, the information you provide in the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not share this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling inquiries directed to us (Art. 6 (1) lit. f GDPR) or your consent (Art. 6 (1) lit. a GDPR) if it was requested; consent can be withdrawn at any time.

The data you enter in the contact form will remain with us until you request their deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after completing the processing of your inquiry). Mandatory legal provisions – particularly retention periods – remain unaffected.

Inquiry via Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all personal data arising from it (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not share this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR if your inquiry is related to the fulfillment of a contract or is required for pre-contractual measures. In all other cases, the processing is based on our legitimate interest in effectively handling inquiries directed to us (Art. 6 (1) lit. f GDPR) or your consent (Art. 6 (1) lit. a GDPR) if it was requested; consent can be withdrawn at any time.

The data you send to us via contact inquiries will remain with us until you request their deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after completing the processing of your request). Mandatory legal provisions – particularly legal retention periods – remain unaffected.

5. Plugins and Tools

Google Fonts (Local Hosting)

This site uses Google Fonts for uniform font presentation, provided by Google. The Google Fonts are installed locally. There is no connection to Google servers.

More information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google's privacy policy: https://policies.google.com/privacy?hl=de.